{"id":16,"date":"2025-10-13T13:31:33","date_gmt":"2025-10-13T13:31:33","guid":{"rendered":"https:\/\/www.fiorentiniuae.com\/demo\/uaecleaningwp\/?page_id=16"},"modified":"2025-11-11T06:48:08","modified_gmt":"2025-11-11T06:48:08","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/www.fiorentiniuae.com\/ar\/returns-policy\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"
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Seller Policy \u2013 Fiorentini UAE<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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As a trusted distributor of Fiorentini cleaning equipment<\/strong>, Smile Tech maintains a transparent and reliable seller policy to ensure customer satisfaction and operational efficiency.<\/p>\n

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  1. Product Authenticity<\/strong><\/li>\n<\/ol>\n
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    • All equipment sold through our platform is 100% made in Italy<\/strong> and manufactured by Ing.o. Fiorentini SPA.<\/li>\n
    • We guarantee genuine products, OEM-grade parts, and full factory specifications.<\/li>\n<\/ul>\n
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      1. Order Process<\/strong><\/li>\n<\/ol>\n
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        • Orders are processed upon confirmation and advance payment.<\/li>\n
        • Custom machines or bulk orders may require a lead time, communicated during purchase.<\/li>\n
        • Orders are confirmed via email with an invoice and delivery timeline.<\/li>\n<\/ul>\n
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          1. Pricing and Payment<\/strong><\/li>\n<\/ol>\n
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            • Prices are listed in AED<\/strong> and may vary based on machine model, configuration, and market conditions.<\/li>\n
            • Accepted payment methods: bank transfer, cash on delivery (select orders), and online payment (if applicable).<\/li>\n
            • All prices are exclusive of VAT<\/strong>, unless stated otherwise.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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              1. Shipping and Delivery<\/strong><\/li>\n<\/ol>\n
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                • Deliveries within the UAE are arranged via trusted logistics partners.<\/li>\n
                • Delivery timelines range between 1\u20135 business days<\/strong> for in-stock machines.<\/li>\n
                • Large orders or special machines may require extended delivery time.<\/li>\n
                • International shipping is available on request.<\/li>\n<\/ul>\n
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                  1. Return and Replacement<\/strong><\/li>\n<\/ol>\n
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                    • Returns are only accepted for defective or damaged machines upon delivery.<\/li>\n
                    • Return requests must be made within 7 days<\/strong> with photographic evidence and original invoice.<\/li>\n
                    • Custom machines and used equipment are non-returnable<\/strong>.<\/li>\n<\/ul>\n
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                      1. Warranty<\/strong><\/li>\n<\/ol>\n
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                        • All Fiorentini machines come with a standard 1-year manufacturer\u2019s warranty<\/strong> covering factory defects.<\/li>\n
                        • Warranty does not cover misuse, wear and tear, or third-party repairs.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                          Seller Policy \u2013 Fiorentini UAE As a trusted distributor of Fiorentini cleaning equipment, Smile Tech maintains a transparent and reliable seller policy to ensure customer satisfaction and operational efficiency. Product Authenticity All equipment sold through our platform is 100% made in Italy and manufactured by Ing.o. Fiorentini SPA. We guarantee genuine products, OEM-grade parts, and […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.fiorentiniuae.com\/ar\/wp-json\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fiorentiniuae.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fiorentiniuae.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fiorentiniuae.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fiorentiniuae.com\/ar\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":0,"href":"https:\/\/www.fiorentiniuae.com\/ar\/wp-json\/wp\/v2\/pages\/16\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.fiorentiniuae.com\/ar\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}