Privacy Policy – Fiorentini UAE
At Smile Tech, we are committed to protecting your privacy and safeguarding the personal and business information you share with us through our website and services. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our platform or purchase Fiorentini cleaning machines and accessories.
- Information We Collect
We may collect the following types of information:
- Personal Details: Full name, contact number, email address, and company name
- Order & Transaction Data: Shipping and billing information, product preferences, invoices, and order history
- Technical Data: IP address, device details, browser type, and website usage data (via cookies or analytics)
- Communication Records: Emails, contact form messages, and WhatsApp support conversations
- Purpose of Data Collection
We collect your data to:
- Process orders, quotes, and service requests
- Provide customer service and after-sales support
- Send product updates, delivery information, or promotional messages
- Enhance website performance and user experience
- Comply with legal and regulatory obligations under UAE law
- Data Protection
We apply appropriate technical and organizational safeguards to ensure your data remains secure, including:
- Secure hosting and SSL encryption for all website traffic
- Restricted access to sensitive data
- Regular security reviews and compliance with best practices
- Sharing of Information
We do not sell or rent your personal data. However, we may share it with:
- Logistics Partners: To facilitate delivery
- Payment Gateways: For secure payment processing
- IT Service Providers: For website and data security maintenance
- Legal Authorities: Where required by UAE law
All third-party service providers operate under strict confidentiality agreements.
- Cookies and Website Tracking
We use cookies and similar technologies to:
- Save your browsing preferences
- Track website performance and user behavior
- Improve navigation and quoting functions
You can disable cookies in your browser settings, but this may affect website functionality.
- Data Retention
We retain your information only as long as necessary to:
- Complete transactions
- Provide ongoing support and warranty services
- Fulfil legal, tax, or compliance obligations
- Your Rights
You have the right to:
- Request access to the personal data we hold
- Correct inaccurate information
- Request deletion of your data, where legally allowed
- opt out of marketing communications at any time
To exercise these rights, contact us at info@fiorentiniuae.com.
- Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties and encourage users to review their policies before providing any information.
- Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or UAE regulations. Updates will be posted on this page with a revised “Last Updated” date.
Last Updated: October 2025
- Contact Us
For any questions regarding this Privacy Policy or your data rights, please contact us:
📧 info@fiorentiniuae.com
📞 +971-58-938-0583 / +971-6-522-6696
📍 Showroom #108, Industrial Area 18, Sharjah, U.A.E