Information we collect

Personal details such as name, contact number, email address and company name
Order and transaction data such as shipping and billing details, product preferences, invoices and order history
Technical data such as IP address, device details, browser type and website usage data
Communication records such as emails, contact-form messages and WhatsApp support conversations

Purpose of data collection

Process orders, quotations and service requests
Provide customer service and after-sales support
Send product updates, delivery information or promotional messages where permitted
Improve website performance and user experience
Comply with applicable UAE legal and regulatory obligations

Data protection

Secure hosting and SSL encryption for website traffic
Restricted access to sensitive data
Security reviews and appropriate technical and organisational safeguards

Sharing of information

We do not sell or rent personal information.

Logistics partners where required for delivery
Payment gateways where required for secure payment processing
IT service providers for website and data-security maintenance
Legal authorities where required by UAE law

Cookies & website tracking

Cookies and similar technologies may be used to save browsing preferences, understand website performance and improve navigation. Cookies can be disabled in browser settings, although this may affect website functionality.

Data retention

Complete transactions
Provide ongoing support and warranty services
Meet legal, tax or compliance obligations

Your rights

To make a request, email info@fiorentiniuae.com.

Request access to the personal data we hold
Correct inaccurate information
Request deletion of information where legally allowed
Opt out of marketing communications at any time

Third-party links

This website may link to external websites. We are not responsible for their privacy practices, and visitors should review the relevant policy before providing information.

Policy updates

This policy may be updated to reflect changes in our practices or applicable UAE requirements. The revised date will be shown on this page.

Last updated: October 2025

Contact us

Email: info@fiorentiniuae.com
Phone: +971 58 938 0583 / +971 6 522 6696
Showroom: #108, Industrial Area 18, Sharjah, U.A.E.